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Services
SMS Gateway
We connect you to every network in Cambodia. Plasgate is Cambodia’s largest SMS gateway and the only company to be authorized by Smart, Cellcard, Metfone, SeaTel, qb and CooTel.
You can send one-time passwords, reminders and notifications plus promotions for marketing. And to ensure our service is totally secure, we offer a Virtual Private Network (VPN) as well as IP lock security.
To make implementation easy, we’ve developed an API that lets your development team integrate Plasgate into your existing IT systems quickly, ensuring a seamless experience for your customers whenever they interact with you. We’re already helping companies like ABA Bank, Wing and Canadia Bank and so on.
Get in touch with our customer support team today on +855 69 333 575 or email us at sales@plasgate.com to learn more about the most innovative, reliable and affordable enterprise communications service in Cambodia.
3CX Call Center
3CX is Voice over Internet Protocol (VoIP) software that’s used by contact centres teams the world over and includes advanced video conferencing, real-time queue statistics, listen-in plus lots more.
3CX is open-standard software, so you’re not locked into proprietary hardware and you can install it in minutes on your existing Linux or Windows computers, dramatically reducing costs, maintenance and the need for a physical black box.
Ideal for small-to-medium sized businesses, 3CX is an out-of-the-box communications solution that can be quickly and easily installed both locally in your office or on the cloud – whatever you prefer. 3CX also has a variety of premium features that will ensure your call center is optimized for success.
SLA Alerts let managers know when callers have been waiting too long. A call-back feature lets callers that lose connection regain their place in the queue. And there are numerous call-waiting strategies to ensure your customers will be waiting the least amount of time.
Xcally Call Center
Integrate all your communication channels into one seamless system. Ideal for large-scale enterprise users, Xcally call center software lets you integrate voice, chat, email, SMS, fax and custom channels like social media and video platforms into one easy-to-use system.
Xcally also comes ready loaded with the latest version of Asterisk call center software, a Voice over Internet Protocol (VoIP) technology that lets your team make phone calls over the Internet as opposed to a phone line.
This means it’s incredibly fast to set up and there’s no expensive phone line to maintain – reducing costs, improving call quality and decreasing the need for expensive maintenance.
Xcally is used in more than 50 countries worldwide by a variety of large companies and includes cutting-edge technology for both inbound and outbound calls as well as advanced reporting tools.
It’s simple to set up, easy to manage and offers a beautifully designed, intuitive user experience for your operators who’ll have access to every communication channel they need to offer the best customer service.
If you want to learn why Xcally is considered one of the world’s leading multi-channel communications solutions for large organizations, contact our support team today on +855 69 333 575 or email us at sales@plasgate.com.
